Effective Date: 4 August 2025

Welcome to Longest Health.

These Terms of Service (“Terms”) govern your use of our website, services, and any digital platforms operated by Longest Health Pte. Ltd. (“Longest Health”, “we”, “us”, or “our”). By accessing or using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our services.

1. Eligibility and Acceptance

You must be at least 18 years old and legally competent to enter into a binding agreement to use our services. By using our website or booking services, you confirm that you meet these requirements.

If you are using our services on behalf of someone else (e.g., a dependent), you represent that you are authorized to do so.

2. Our Services

Longest Health provides digital health screening services, including:

• Booking and scheduling of health tests

• Health data collection and analysis

• Personalized health reports reviewed by licensed professionals

We are not a medical emergency or crisis service and do not replace in-person consultation with a licensed healthcare provider when urgent care is required.

3. Use of the Platform

You agree to:

• Provide accurate and truthful personal and medical information

• Not misuse, disrupt, or attempt to gain unauthorized access to our systems

• Only use the platform for personal, non-commercial health management unless explicitly approved otherwise

We reserve the right to suspend or terminate your access if you violate these Terms.

4. Medical Disclaimer

The information and services provided by Longest Health are not intended as a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for any medical condition.

In cases where diagnostic or treatment decisions are made, they are done by licensed medical practitioners acting independently under applicable regulatory frameworks (e.g., HCSA).

5. Privacy

Your use of our services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal data in compliance with the Singapore Personal Data Protection Act (PDPA).

6. Payments and Refunds

Fees for services are displayed clearly at the time of booking. Payment must be made in advance to confirm your appointment.

Refunds or rescheduling are subject to our cancellation policy, which may vary depending on the service. Please contact support@longesthealth.com for assistance.

7. Intellectual Property

All content on our platform—including but not limited to logos, text, software, graphics, and reports—is the property of Longest Health or its licensors and is protected by applicable IP laws. You may not copy, reproduce, or redistribute any part without our written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Longest Health shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our services. Our total liability is limited to the amount paid by you for the specific service rendered.

9. Modification of Terms

We may revise these Terms at any time. The latest version will always be available on our website. Continued use of our services after changes means you accept the new Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes will be subject to the exclusive jurisdiction of the Singapore courts.

11. Contact Us

If you have questions or concerns about these Terms, you may contact:

Longest Health Pte. Ltd.

Email: support@longesthealth.com